We initially chose to contact Exclusive Buyer's Realty based on several wonderful reviews I found online. While we'd done plenty of browsing on Zillow, we were moving to Savannah from out of state with limited knowledge of the area and yet a desire to purchase a home sooner rather than later. When we got to the point that we wanted to start looking inside homes we knew we needed to find a real estate agent to represent us. I was attracted to EBR because of their dedication to working with only buyers and the clear communication about the process on the website. Combined with the positive reviews, I felt that EBR would help us to navigate the home browsing and buying process.
Andi DeFelice responded to our initial contact request quickly. We immediately found her to be amicable and her personable nature made me feel comfortable asking her about any aspect of the home-buying process. We very much appreciate her honest and polite responses to our questions. Her local knowledge is extraordinarily valuable, allowing her to answer a wide range of questions such as 'What's the story with the large globe we drove by once?' to 'What would living in this neighborhood be like?' or even "What are the sewer pipes made out of?". Also, ask her about her local restaurant recommendations!
She also has an awareness of the market that allows her to encourage her clients to take action when needed without undue pressure to do so (not to say there wasn't ever pressure, but we realized that when it appeared it was definitely due to factors outside her control!). We always felt like she put our interests and parameters first and we appreciate that. Andi was by our side through the entire process, and when we found ourselves up against any tight timelines she worked with us at nearly any hour, any day of the week, to ensure that we were able to make a competitive offer.
Andi is also very organized and we felt like she always had our search as a top priority (even though she must be very busy with multiple clients!). She has mastered the art of being firm but friendly, allowing her to negotiate effectively and respectfully. Her advice and negotiation skills were extremely helpful when we got to the point where we made an offer, and we feel like we bought our home for a good price and with excellent contract terms that were fair to both us and the sellers. Her attention to detail at every turn made us feel like we showed up at the closing table informed, confident, and prepared.
In summary, we highly recommend Andi & the EBR team if you're looking to buy a home in the Savannah area. If we ever find ourselves in the market to buy again, we'll definitely be looking her up